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Terms & Conditions

Please read the following carefully: You are agreeing to the following terms and conditions when you purchase a product from our online shop.

MAKING A PURCHASE

CHECK OUT

SHIPPING & HANDLING

REFUND POLICY

COOKIES

MAKING A PURCHASE:

Simply browse through our catalogue and click on 'add to cart.'  You can further edit your shopping cart before committing to 'check out'.

CHECK OUT:

After you have made your final selection of products and quantities and checked the total value of goods ordered, you can either checkout as a guest, or login/register, in order to preserve your billing and delivery details for future visits.  Links to all methods can be found within the cart page, and will take you to our Order Form screens, where you can enter or retrieve your invoice and delivery addresses, calculate Shipping costs and action your order.  Payment can be made by credit card using PAYPAL which uses a secure server.

SHIPPING & HANDLING:

Items in stock as follows, items out of stock you will be contacted by email.  Please supply correct delivery address where orders can be received and signed for as returned unsigned parcels will incur an additional 'Redelivery' charge equal to the original carriage charge.

UK only

All orders over £15.00 delivered free of charge

4 to 5 day delivery excluding holidays. (Orders after 10am Friday will be dispatched on the following Monday).

UK orders sent either by Royal Mail or DHL. Ireland orders are sent by Fastway. All orders require a signature on delivery.

Express delivery service available, please supply your phone number and we will contact you regarding additional costs.

International & Ireland delivery:

Charges are dependent on country and weight.

After you have selected your products go to checkout and supply your shipping details the system will automatically calculate the shipping costs before you make payment.

International orders will take up to two weeks for delivery.

Sometimes import duties apply to certain countries outside of the EEC. These duties are calculated by the delivery company and should be paid by you on request. Additional import duties are not the responsibility of Morrigan Ltd. All correct customs labels are attached by Morrigan Ltd but please be aware that customs sometimes open packages to check contents which also sometimes causes a delay in the delivery of items. It is Morrigan Ltd company policy to monitor the delivery status of parcels in transit.

Redelivery Charge:

Please supply correct delivery address where orders can be received and signed for as returned unsigned parcels will incur an additional 'Redelivery' charge equal to the original carriage charge.

Lost items:

Items not delivered by Royal Mail within 15 days are classified lost and will be redelivered or refunded by Morrigan Ltd (if out of stock).

Items sent by other courier services are generally tracked and will be re-delivered or refunded when classed as 'lost'.

Assurance:

For all orders, we will make every effort to deliver within the time stated but we will not be liable for any loss caused to you by late delivery. If you don't receive your order within the estimated delivery time quoted, please contact us by email and we will try and ensure that you receive your order as quickly as possible. Please note that while items sent by the Royal Mail usually arrive within 3-5 working days, Royal Mail stipulates that only items still not delivered after 15 working days can be officially classified as lost.

Out of stock items:

Any items ordered which are out of stock or if there is a problem with your order details, a member of our staff will contact you by email.

REFUND POLICY

Unwanted Products


We offer a "30 day no quibble" guarantee enabling you to return unused items with any original tags attached and in a resaleable condition, within 30 days and we will refund you the price you paid for that item(excluding P&P).
lesliegerry.com will refund to the account used to pay for the goods within 30 days or earlier once we have inspected the returned item and are satisfied that it has been returned to us in good condition. You will only have to pay for the return postage of the products.

Faulty Products
If the product you ordered arrives damaged or faulty, or is not what you ordered, we will replace it free of charge or provide a full refund as appropriate, if you return the product to us within 30 days of receipt.

Lesliegerry.com regrets we cannot give refunds for postage on incorrect purchases. This does not affect your statutory rights.

Please note that you are responsible for items sent back to us until they are received by ourselves. And so for you own protection, we recommend returning items using an insured method such as recorded delivery that will need to be signed for by us, for expensive items. On lesser value items you should obtain a certificate of posting from your post office when you send the items back to us. No charge is made by the post office for this service.

The returns process is as follows:

Please e-mail sales@lesliegerry.com stating which item(s) you wish to return - letting us know if you would like an exchange or refund and return to address shown below:

Morrigan Limited
34 Dunlop Industrial Park
Bangor
County Down
BT19 7QY
Northern Ireland (UK)

COOKIES

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By continuing to access our site, you are consenting to our use of cookies, as described.